Booking your dream getaway with us is simple. You can start by browsing our website and selecting the destination and package that best suits your interests. Once you've found the perfect itinerary, click on the "Book Now" button, and you'll be guided through the reservation process step by step. If you have any questions or need assistance, our friendly customer support team is just a phone call or email away. We're here to make booking your dream vacation as easy as possible.

Even in the age of online booking, travel agents are a great source of information and discounts. A travel agent can make sure that your trip is tailored to you, assist you in case of unexpected problems, and help you anticipate potential issues in advance.

Our fees are transparent. In many cases, you save more than you spend. We can work within your budget, and we always focus on making sure that you get a solid value in return for our fees. 

Yes! Do you have an upcoming conference for your business, family reunion or a student trip? We can handle the details and ensure that you have access to group seating, entrances, and discounts. 

Your safety is our top priority. In response to the ongoing global situation, we have implemented rigorous safety and hygiene protocols in collaboration with our partners, including hotels, transportation providers, and tour guides. These measures are designed to meet or exceed local health guidelines and ensure a worry-free travel experience. We continuously monitor the situation in all our destinations and adjust our protocols accordingly. Rest assured that we are committed to providing you with a safe and enjoyable journey.

Absolutely! We understand that every traveler is unique, and we encourage you to tailor your itinerary to match your preferences. Whether you have a specific activity in mind, dietary restrictions, or special requests, our travel experts will work closely with you to create a personalized travel experience. Simply reach out to us during the booking process or after you've made your reservation, and we'll do our best to accommodate your needs and desires. Your satisfaction is our ultimate goal.

Life is unpredictable and things happen that are outside of our control. Below is our refund/cancelation policy:​

Any trips canceled within 24 hours of booking will be able to receive a full refund

Any deposit made is non-refundable after 24 hours

Trips canceled 3 months before departure date can receive 50% of all funds paid minus the deposit.

Trips canceled 2 months before departure can be refunded 20% of all funds paid minus the deposit.

Trips canceled 1 month before departure can be refunded 10% of all funds paid minus the deposit

Trips canceled in less than a month are not refundable.

We strongly recommend purchasing comprehensive cancel for any reason (CFAR) insurance. By having comprehensive cancel for any reason insurance, you won't need to worry about emergencies that can happen before or during your experience.

Note that deposits made within 24 hours of cancellation will be refunded. Cancellations made after 24 hours will be subjected to our refund policy above.

Most countries don't require a visa for US Citizens visiting for less than 30 days but always double check with the country in question's embassy website.

If you have a different passport, it is your duty to seek information for a Visa. We will do our best to help and assist but the responsibility is yours.

Prices are per person in a double-occupancy room. For a fee you can opt for a single occupancy room.

We understand that some people are not comfortable sharing a room with a stranger, and therefore for an additional fee, we can provide you with a room for yourself.

You will have the chance to explore a new piece of land with other people with similar interest and a passion for travel. After your trip you will have a new list of frirends.

You are responsible for booking your own flight to your destination from the start/end cities. Although airfare is not included, our packages do include transportation while on the trip for included activities, accommodations, most meals, all activities on itinerary and more. Flights are not included for 2 reasons:

Flexibility: Let us say you want to extend your trip by a few days or weeks before the trip begins or stay longer after it ends.

Choice: We want the choice to be yours, whether you choose to browse the internet for the lowest fair or even want to fly first class, the option is yours.

Not including flights with fixed arrival and departure day and time, you have the option to do it your way. We will let you know the start and end date of your trip making it easy to book your flights when you want to.

Each trip is designed with the traveler in mind and we know each one of you have your own bucket list. That is why each trip has built-in free time.

Yes. While we try to stay as close to the schedule as possible, there are things we cannot control. With that said, everything on the trip is subject to change due to weather and local factors. A minor changes.

Travel medical insurance is required. For travel medical insurance, our minimum insurance policy coverage for medical emergency evacuation and repatriation is USD $100,000 (or equivalent in other currencies). We will verify that all travelers have such insurance in place and coverage as per the requirements listed above.

We recommend the Arch RoamRight where you will find a variety travel insurance options. You have the choice to use any travel insurance provider you'd like, as long as you send us proof of insurance at least one month before the scheduled departure. Failure to provide accurate proof of insurance prior to attending our trips will result in cancellation.

Due to the involved logistics, we do not offer refunds, therefore we strongly recommend purchasing comprehensive cancel for any reason insurance. By having comprehensive cancel for any reason insurance, you won't need to worry about emergencies that can happen before or during your experience.

COMPREHENSIVE CANCEL FOR ANY REASON INSURANCE MAY ONLY BE AVAILABLE TO CITIZENS OF THE UNITED STATES OF AMERICA AND CANADA. CITIZENS OF OTHER COUNTRIES MAY NOT BE ABLE TO RECOVER THE COSTS OF THEIR EXPERIENCE IF THEY HAVE TO CANCEL AFTER PURCHASING.

S.T. will not cancel a booking on any tour Trip once confirmed, in accordance with these Terms, except for reasons of ‘Force Majeure’, which will be defined as unusual or unforeseen circumstances outside of the reasonable control of S.T. When a tour is cancelled by S.T. before the agreed date of departure for reasons not arising from the fault or negligence of or within the reasonable control of the Client, the Client will have the choice of:

(1.) Accepting from S.T. a substitute tour Trip of equivalent or superior value, where such substitute is reasonably available;

(2.) Accepting from S.T. a substitute tour of lower value if no tour of equivalent or superior value is reasonably available, and to recover from S.T. the difference in price; or

(3.) Accept from S.T. a full refund of all monies paid for the cancelled tour Trip(s).

S.T. is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the cancelled booking such as visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc. S.T. reserves the right to issue a full refund in lieu of the choices above, in its sole discretion. Where, after departure, a significant element as described cannot be provided, S.T. will make suitable alternative arrangements for the continuation of the trip. If it is not possible to provide a suitable alternative or the Client reasonably rejects any suitable alternatives, S.T. will provide the Client a refund of unused Trips.